be-our-guest:-a-service-design-approach-to-learner-experience

Be Our Guest: A Service Design Approach To Learner Experience

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A service design approach can help you create self-directed learning that maximizes your learners’ time and attention. These four guiding principles will help you anticipate your learners’ needs and offer them a great learner experience (LX) that prioritizes their needs, comfort, and enjoyment.

This post was first published on eLearning Industry.

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